Question 1

What types of payments do you accept?

Accepted Answer

We accept major credit cards such as Visa, Amex, and Discover as well as Paypal. Cash and check are available for pickup with orders that are picked up at KMS Studios.

Question 2

Is financing available for custom orders?

Accepted Answer

While financing is not available directly through KMS Studios, Paypal does have financing options that you can select if you are paying for a custom piece with your Paypal account.

Question 3

Are gift certificates available at this time?

Accepted Answer

As of 11/2023 gift certificates are not available at this time. However, please check back in 2024 as we will be offering gift certificates through the Shop Now page on our main website.

Question 4

Do I have to put down a deposit for a custom piece?

Accepted Answer

Yes, a 30% deposit upon order request is required to lock in your timetable, wood type, and design of your piece. After that, installments are made throughout the process depending on the size of the custom piece. A final payment is required before delivery and/or pick up.

FAQ

Here are some answers to a few frequently asked questions.

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